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About Us Director -  Rapha Counseling

Elizabeth Arredondo, M.Ed., LPC-S

Betty Arredondo is a graduate of the University of Texas at Pan American in Edinburg, Texas. There she received her Bachelor's in Spanish and Business and a Masters in Counseling. She is a Licensed Professional Counselor (LPC), Certified School Counselor (CSC) and a Texas State Board certified LPC supervisor . Betty has worked in the public school system for the last 27 years as a teacher and school counselor presently employed as a school counselor with NEISD. During her internship she worked with CASA in the Rio Grande Valley.  There she worked with foster children, women in half way housing, couples and families seeking healing.

As a breast cancer survivor, Betty believes that faith and the power of positive thinking brings healing to one's body, soul and spirit. She has been a volunteer for 7 years of an international women's organization working with women in the healing of the soul and body through faith and positive thinking.

Her counseling techniques include cognitive-behavioral therapy, reality therapy, rational-emotive therapy, conflict resolution and faith-based counseling. Her experience lies best with adolescents and families.

Betty is married with two boys. She enjoys spending time with family, reading and writing her book on the journey of her healing from breast cancer.

She feels there is no greater joy in her work than to the see her clients find healing when healing did not seem to be a choice. She believes in the power of healing from the inside out, we just have to be willing to get there.

Betty is fluent in both English and Spanish.


Kathleen Frank, M.Ed., LPC, NCC

Kathleen Frank is a graduate of the University of North Carolina at Pembroke, in Pembroke, North Carolina. There she received a Masters of Arts in Education (M.A.Ed.).  She is a Licensed Professional Counselor (LPC) in Texas. Kathleen has worked with college students for 6 plus years and is currently employed as a counselor with one of the colleges in San Antonio.  Her counseling techniques include cognitive-behavioral, reality therapy, and client-centered. Her experience lies best with young adults and adults.



Kimberly Dunlap, M.A., LPC

Kim Dunlap received her Master of Arts in Counseling at the University of Texas at San Antonio. She has a Bachelor of Arts in Mass Communications and a Bachelor of Arts in Theater Arts from Stephens College Columbia, Missouri.

Kim has worked in a variety of settings. As a Masters level intern she worked for Communities in Schools with preschool and elementary aged children in the school setting, a women’s residential drug and alcohol treatment center running groups, individual therapy & conducting assessments and the Cyndi Taylor Krier Juvenile Correctional Treatment Center working with adjudicated youth; writing assessments, facilitating individual and family therapy sessions and group therapy.
As an LPC-Intern she worked with the pastoral care services of Methodist Specialty & Transplant hospital in the Adult Behavioral Health department working with patients diagnosed with variety of mental health issues including: depression, bipolar disorders, schizophrenia, anxiety, schizoaffective, borderline personality as well as substance abuse/addiction.  Under supervision she was also seeing individual clients, not affiliated with the hospital. Kims approach is eclectic, meeting the needs of each individual client.
Kim has one son. She enjoys spending her time with her horses, reading, her dogs and cat.

Kelly Hays, LCSW-S 

I have over 25 years’ experience in the Social Work profession, military and civilian. I retired from the Army Reserve as a Social Work Officer: Major. My experiences cover domestic violence, physical rehab, case management, hospice, school social work, hospital social work, home health.  I instructed CPR classes for the American Heart Association from: SEPT 1984-SEPT 2010 (I’ve been an Instructor, Instructor Trainer, as well as Affiliate Faculty) I obtained the 5K Designation (Instructor) while in the Army Reserve and have taught the Officer Advanced Course. I've taught and been approved to teach courses for Park University:  Lackland AFB, TX) at the undergraduate level. I also taught "Medical Terminology" for St. Philips College as Adjunct Faculty. I recently retired from SAMMC (Civil Service) and also have recently taught two University of Texas at San Antonio (UTSA) Graduate-level courses in their Masters in Social Work program: Spring 2016.

Tracie Smith pic.jpgTracie Smith, LCSW                                                           

Tracie Smith received her undergraduate degree from the University of New Mexico and graduated from New Mexico Highlands University in Rio Rancho, New Mexico with a Master of Social Work degree.  She is a Licensed Clinical Social Worker in San Antonio, Texas. 

Tracie has 12 years of experience working with adults of all ages who are dealing with life’s challenges from early adulthood to aging and elder issues; including but not limited to, stress, anxiety and depression related to juggling family, work and home life, medical problems, divorce, empty nest, grief and loss.  She also works with adult children ando caregivers who are experiencing burnout and fatigue.  Her counseling techniques include, but are nt limited to, cognitive-behavioral therapy, behavioral modification, brief solution focused therapy, motivational interviewing, caregiver burnout and supportive counseling.

Toni young Pic 2.jpgToni Young, M.S., LPC

Toni Young received her Master of Science in Psychology with a Concentration in Marriage and Family Therapy in 2009 at Our Lady of the Lake University in San Antonio, Texas. She is a Licensed Professional Counselor with many years of experience working with families, children, and youth of all ages. Toni is well aware there is no single approach that will meet the entire need(s) of an individual, but rather a variety of techniques and modalities used in combination. Toni has been trained in Brief Solution Focused Therapy, Cognitive Behavioral Therapy, Narrative Therapy, Collaborative, Strategic Family Therapy, and Play Therapy. In addition to being licensed in counseling, Toni is also a Licensed in another field of the healing arts and is very open to approaching problems or life stressors from a holistic point of view. When she is not in session with a client, Toni applys her skills in the classroom setting by sharing her knowledge and experience with bright eyed students. Toni has taught undergraduate psychology courses including: Life Span and Human Development, Essentials of Psychology, and Personality of Psychology at the University of Phoenix in San Antonio, Texas. For leisure, she enjoys venturing into Health and Wellness, Music, the Arts, and the Culinary Scene. Toni has a passion for helping others grow and become healthier. She is eager to work with you and would love to help you make change happen.

Tracie Smith pic.jpgJenny Gonzales M.S., LCSW

Jenny Gonzales received her Bachelor of Arts in Psychology and her Master of Science in Clinical Social Work from the University of Texas at Austin.

Jenny has been a Licensed Social Worker for over 10 years and has had the privilege of working    in various settings. She has worked with elementary aged children, young college aged adults, with adults in the community setting, as well as with adults in local hospitals. Her experience includes working with clients dealing with anxiety, depression, relationship issues, and grief and loss. Additionally, Jenny has extensive experience working with people who are adjusting to newly diagnosed illnesses. Jenny is particularly interested in women's issues and relationship issues. She believes that everyone is the expert on their own life and that the role of therapy is to help each person gain insight so that they can see things with a clearer and balanced perspective.

Jenny draws heavily upon Cognitive Behavioral Therapy, Solution Focused Therapy, and Self­ Compassion in her work with clients.  Her approach is eclectic and formulated to best meet the needs of each person she sees. Jenny believes in the power of the therapeutic relationship and is committed to working with her clients to help empower them in making positive changes in their lives.

She is a native of the San Antonio area and enjoys spending time outdoors with her family and

dog, Bailey.

Leticia Leal.jpgLeticia Leal, M.A., LPC, NCC

Leticia O. Leal, a Licensed Professional Counselor, and Nationally Certified Counselor, received her Bachelor’s degree from The University of Texas at Brownsville and her Master’s degree from St. Mary’s University in San Antonio, Texas. Ms. Leal works with young children, adolescents, adults, and the geriatric population.  She provides individual and family therapy and is fully bilingual. Ms. Leal has experience in the following areas:  ADHD, Anger, Anxiety, Conduct & Behavioral Difficulties, Defiance, Depression, Domestic Violence, Grief & Loss, Panic Attacks, Sexual Abuse, Trauma and Victims of Crime.

Krystal Shilling.jpegKrystal Shilling, MS.,LPC-Intern, NCC

Krystal Shilling is a Licensed Professional Counselor-Intern, under the supervision of Elizabeth Arredondo, M.Ed., LPC-Supervisor.  Krystal earned her Master of Science degree in Clinical Mental Health Counseling from the University of Texas at San Antonio in December of 2015.  
In her experience so far, Krystal has enjoyed working with a broad range of individuals.  Her experience includes working with children and adolescents dealing with anxiety, depression, and anger issues; as well as adults and couples dealing with grief and loss, relationship, anxiety, and depression issues.  Life can get messy and overwhelming, and Krystal’s main passion lies in helping people find better ways to cope with problems life can sometimes throw their way.
Krystal approaches counseling from a holistic perspective, believing that healing comes from balancing and taking care of your mind, body, and spirit.  Krystal also incorporates cognitive behavioral therapy, as well as some other creative approaches—such as meditation and mindfulness—into her counseling practice.  Krystal identifies as a Christian, and upon request can provide faith based counseling.
In her spare time, Krystal enjoys getting outdoors, cooking, reading, and spending time with her husband, family, and friends.